When responding in patrol boats on the water, mapping capabilities in CAD provide responders with precise location information of the scene.Dispatchers and first responders can see where all active units are located on CAD maps in the dispatch center and on mobile data terminals (MDTs).Geo-verified addresses and automatic vehicle location (AVL) functionality built into CAD.Appropriate information stays with the original call for service and all responders see this information.Additional units can be assigned to the call for service and attached to the original call.This eliminates the creation of duplicate calls and prevents redundancy.Dispatchers can create one call for service and instantly share information with all responders.Instant information sharing with all dispatchers and responders across jurisdictions.This relieves dispatchers from manually selecting units for the response and gets units on the scene faster.With recommendations built into the CAD solutions, dispatchers created specific response plans for a variety of incidents, which allows dispatchers to automatically send specific police, fire, and EMS units to a call for service.Improved operations in the dispatch center to handle multi-jurisdictional responses and communication and send responses without delay.But with New World public safety solutions and the efficiency of our dispatchers, we know we’re always sending the best response.īy implementing New World public safety solutions, the Macomb County Sheriff’s Office now experiences the following benefits: When numerous resources are tied up for large-scale emergencies, it can be difficult to get fast responses to other emergencies. In 2013, the Macomb County Sheriff’s Office purchased Tyler’s New World Enterprise CAD, Law Enforcement Records Management, Mobile, Field Reporting, and Fire Records. Provide geo-verified data for faster and more accurate responses.Share information quickly among staff without delay.Offer flexibility and customizable features.Officials with the sheriff’s office decided they needed one system capable of accommodating a multi-jurisdictional agency that could bring all agencies together and: In addition, the sheriff’s office and its affiliated agencies were using different software vendors, which made information sharing more difficult. ![]() Like many public safety agencies, the Macomb County Sheriff’s Office experienced rapid growth due to consolidation and its previous public safety software system did not operate efficiently. To do this, the Macomb County Sheriff’s Office uses New World Enterprise Computer Aided Dispatch (CAD), Law Enforcement Records Management, Mobile, Field Reporting, and Fire Records. ![]() To keep this community safe, the Macomb County Sheriff’s Office and its affiliated law enforcement agencies, fire departments, and EMS agencies rely on powerful data sharing capabilities in its public safety software system. ![]() In addition, the county includes three of the top ten most populous municipalities in the state. It is the thirdmost populous county in the state and contains 27 cities, townships, and villages. The Macomb County Sheriff’s Office and its affiliated agencies is a part of Metro Detroit and is home to 840,978 residents in a 1,819 square mile area. Solutions used: New World Enterprise CAD, Records, Mobile, Field Reporting, and Fire Records.
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